The Beltane Spring Fayre Group

In Association With the Leicester Pagan Alliance

         

:: Analysis of visitor feedback forms::

 

ANALYSIS


Tally counters were in use at the three entrances between 1:30pm and 4pm. They counted 1609 entries. We guess that a further 400 arrived at other times, making about 2000 visitors. Visitor feedback forms were available from information points or enclosed in the programme. They were mainly filled in by prompting from an interviewer, but many were 'unsolicited'. 64 forms were returned, representing 206 people, 10% of the total attendance. Totals do not sum to 2000 because of rounding errors. It is unlikely that the figures are reliable beyond the first significant digit.


Sex [sample 206] 1200 (58%) female, 840 (42%) male


Age [sample 206] (adjusted to the age ranges of grant applications)

AGE NUMBER AGE NUMBER
 0- 4  150  0- 5   170
 5-14  400  6-10  200
15-24  430 11-16  240
25-59   910 17-18   90
60+  120 19-25  300
26-59  870
60+  120

About 600, many more than expected, were children under 16. 56% of forms were from groups with children, averaging 2.1 adults and 1.7 children per group. Those without children averaged 2.5 adults.

Ethnicity [sample 191]

ETHNICITY NUMBER
White  1700
S Asian    70
E Asian    90
Black    50
Mixed    60
Other     0

There were a number of S Asian attractions, but attendance was less than predicted. There were fewer black people than expected. We have noticed at previous festivals this year that it is difficult for organisations to attract visitors outside their own cultural group. Perhaps better targetted publicity, with events more relevant to other minorities, is needed. The Council could help to jointly promote these festivals, especially in the right media, presuming they have more expertise and contacts than any individual group.

30% of respondents considered themselves pagan, about 600 people. One respondent declared himself “half pagan”, being so impressed by the festival!


Disabled

6 respondents considered themselves disabled, extrapolating to 60 disabled visitors. These included non-obvious disabilities.


Employment [sample 185]

EMPLOYMENT STATUS NUMBER
Full time jobs  710
Part time jobs  230
Self employed  100
Looking after home/family   90
Children  600
Unemployed, adult students, trainees, sick, others  270


Likes and dislikes


We asked visitors what they liked, disliked, and what they wanted to see in the future.

The commonest like was 'everything'. The venue and atmosphere were praised, eliciting more than just an answer. The various dance and music events were well liked. The sacred space, kids' stuff and Vikings were also appreciated, especially the free attractions.

There were few dislikes, the overwhelming response being 'nothing'. The lack of choice in food and drink, and the paucity of toilets (there were 3) received a few comments.

These two topics were emphasised in the 'future' section, where the commonest response was 'nothing' or 'more of the same' Although not figuring in the 'likes' section, people wanted more workshops. This is probably a reflection of the small venue used for workshops. Some people missed events and requested repeating them during the day. This may be better solved by better pre-event publicity and a more rigid schedule The complaints about the lack of publicity were few but strongly put, and well founded. The requests for amplification in the music and poetry area identify another problem. Other suggestions included putting on a play, involving local schools, and making it a two day event!

A sample form and some feedback forms from visitors and emails from participants are enclosed.


How did you hear about us? [63 forms]

SOURCE PERCENT
Word of mouth  51%
Walking through  14%
Press  11%
Flyer  10%
Library/Tourist Info   6%
Museum Events Guide   5%
Web   3%

Many of the 'walking through' people had obviously stayed to explore the festival judging from the wide range of attractions mentioned by them.



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